FGTC Day One: Innovation | Tuesday, October 18, 2011 | 1:15 – 2:45 P.M.
Is Social Media an Ailment for IT?
Social Media represents the leading edge of a global trend that increasingly outsources application services. Social Media as a form of “Cloud Computing” presents challenges and opportunities for IT and IT customers. Should IT fight this trend or embrace it? Florida government use of social media is widespread and growing. What scares users and IT departments the most about this growing trend? Social media provides opportunities for IT customers to achieve government objectives providing a low cost channel of communications that is viral, global and 24×7. Some of those objectives include increasing interaction and communications with stakeholders and increasing public participation and collaboration in open government. At the same time, there are many challenges to both users and IT professionals. The panel will explore these questions and the implications.
Panel Purpose
To provide insights and lessons learned from Florida Government uses of social media into the outcomes, drivers, future plans, challenges to users and IT, their organizations, access, security, policy and public records.
Moderator:
Bill Price, Director Broadband Programs,
Florida Department of Management Services
Panelists:
- Willie Puz, Public Information Manager, Hillsborough County
PuzW@HillsboroughCounty.org, (813) 307-8379
Using; Twitter, Facebook, Youtube, Blogs - Kristin Lock, Public Information Officer, Department of Environmental Protection
kristin.lock@dep.state.fl.us, (850) 245-2112
Using: Twitter, Facebook - Nannette Rodriguez, Public Information Officer, Miami Dade
NRodriguez@miamibeachfl.gov, (305) 673-7575
Using: Twitter #4 in US followers and retweets etc. no 1 NYC, Facebook, Youtube, Flickr, scribd. - Christie Goss, Social Media Public Information Officer, Florida Department of Health, Office of Communications
Christie_Goss@doh.state.fl.us, (850) 245-4111
Using: Twitter, Facebook, RSS Feed - Niki Pocock,New Media and Marketing Manager, Department of Education
Niki.Pocock@fldoe.org, (850) 245-9645
Using: Twitter, Facebook, Blog - Michelle Bono, Assistant to the City Manager, City Tallahassee, 850.891.8533
michelle.bono@talgov.com
The City of Tallahassee currently has 10 facebook pages and 6 twitter accounts, plus YouTube
